Pre-sales Engineer, California

Location    California (Los Angeles, San Francisco), USA

Ava is a global technology company with offices in the UK, Norway, and the USA. We exist because we believe that we can create a better, smarter way to deliver security.

We inject intelligence into our approach to security and all our solutions. We help organizations see, understand, and act on their surroundings to protect their people, business, and reputation in real-time.

We founded Ava Cyber in 2016 and Ava Video in 2018 and the two companies merged in 2020 to become a unified security provider with extensive capital investment from Ubon Partners.

The role

The Ava Pre-Sales Engineer is a passionate technologist with a knack for explaining deep security and networking concepts to an audience of technical and business stakeholders. Our Pre-Sales Engineers are a critical part of our sales process, working alongside our professional sales team. Pre-Sales Engineers evangelize the technical aspects of the Ava Video Security portfolio as well as peripheral knowledge of ancillary systems like access control and facial recognition software. An ideal candidate can learn new technologies quickly and incorporate them into our sales motion.

We think you are a great fit if you are passionate about: 

  • Delivering presentations and demonstrations to prospects
  • Conducting effective POCs for our customer opportunities – on-site, remote
  • Working with Account Executives to close business to meet or exceed sales targets
  • Answering technical questions as part of the sales and RFP processes
  • Working with the internal development team to relay customer feedback and incorporate it into our agile development process
  • Assisting in training our sales partners
  • Support Partner installations, where needed, including API support
  • Providing field level support, where needed, for hands/feet on the street (in conjunction with remote technical experts)
  • Keeping informed of the competitive landscape
  • Traveling up to 50% of the time

Experience or expertise

  • Bachelor’s degree preferred, ideally in math, science, or engineering
  • 5+ years’ experience in pre-sales engineering with physical security solutions (Surveillance and/or Access Control).
  • Experience with Milestone, Genetec, Exacq, Avigilon, Axis, Hikvision, and other industry players a plus
  • Start-up and entrepreneurial experience encouraged
  • Proven and quantifiable track record of success – technical and commercial
  • Experience selling to mid-market, large enterprise, and public sector
  • Adept at communicating with a largely technical audience as well as strong C-level/board-level communications and relationship skills
  • Good all-around knowledge of the security market
  • Self-starter, goal-oriented and takes ownership


  • Full-time role with a competitive base salary and sales commissions
  • Stock options
  • Flexibility to work from home
  • Additional company benefits based on location